Privacy Policy

PRIVACY POLICY

1. About this Policy

At Medhouse, we value your privacy and are committed to processing personal data in a responsible, secure, and transparent manner.

This Privacy Policy describes how Medhouse processes personal data in accordance with:
– the EU General Data Protection Regulation (GDPR) 2016/679
– applicable Swedish data protection legislation
– other relevant regulations relating to digital communication and information security

This Policy applies in connection with:
– use of our website
– events, webinars, and educational initiatives
– newsletters and professional communications
– client and business relationships
– recruitment processes
– other activities related to our business operations

2. Data Controller

Medhouse is the data controller responsible for the processing of personal data under this Policy.

Contact details:

Medhouse AB
Liljestrands väg 10
171 65 Solna
Sweden

Email: info@medhouse.se
Phone: +46 8 411 12 20

3. What Personal Data We May Collect

We may collect and process the following types of personal data:
– Name
– Company and job title
– Email address
– Phone number
– Organisation information
– Registration and participation information related to events and webinars
– Feedback, survey responses, and other voluntarily submitted information
– Communication history
– Technical information and usage data from our website

4. Purpose of Processing

We process personal data in order to:
– provide and develop our services
– administer events, webinars, and professional activities
– send relevant information, invitations, and follow-up communications
– improve user experience and content
– analyse website traffic and user behaviour
– maintain security and prevent misuse
– fulfil legal obligations

5. Legal Basis for Processing

Personal data is processed on the basis of one or more of the following legal grounds under Article 6 of the GDPR:
– Consent
– Performance of a contract
– Legitimate interest
– Legal obligation

Where processing is based on legitimate interest, an assessment is conducted to ensure that the rights and freedoms of the data subject do not override our legitimate interests.

6. Sharing of Personal Data

We never sell personal data to third parties.

Personal data may be shared with selected suppliers and partners supporting our business operations, for example within:
– webinar and event platforms
– CRM and business systems
– analytics and statistics tools
– email and communication services
– hosting and IT operations

All suppliers are expected to process personal data in accordance with applicable data protection legislation and relevant data processing agreements.

7. International Transfers

In some cases, personal data may be processed outside the EU/EEA through the use of international service providers.

In such cases, Medhouse ensures that appropriate safeguards are implemented in accordance with Chapter V of the GDPR, for example through the European Commission’s Standard Contractual Clauses.

8. Retention of Personal Data

Personal data is retained only for as long as necessary for the purposes for which the data was collected or as required by applicable legal obligations.

9. Information Security

Medhouse continuously works with technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or other unlawful processing.

10. Your Rights

You have the right to:
– request access to your personal data
– request correction of inaccurate information
– request deletion of personal data
– object to certain processing activities
– request restriction of processing
– withdraw consent
– request data portability
– lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

11. Contact

If you have questions regarding our processing of personal data or this Policy, please contact us:

Medhouse AB
info@medhouse.com

COOKIE POLICY

1. About Cookies

Medhouse uses cookies and similar technologies on our website to improve functionality, analyse user behaviour, and enable relevant communication and content.

The use of cookies is carried out in accordance with:
– the Swedish Electronic Communications Act (2022:482)
– the EU General Data Protection Regulation (GDPR)
– applicable guidance from the Swedish Authority for Privacy Protection (IMY)

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to ensure that the website functions properly, improve user experience, and collect statistics and analytics data.

3. Types of Cookies We Use

Necessary Cookies
These cookies are required for the website to function properly and cannot be disabled.

Analytics Cookies
Used to understand how the website is used, for example which pages are visited and how users navigate through the website.

Functional Cookies
Enable enhanced functionality and personalisation.

Marketing Cookies
May be used to display relevant content and communication across digital channels and social media.

4. Third-Party Providers

We may use third-party services for analytics, statistics, video, webinars, and communication, for example:
– Google Analytics
– LinkedIn
– video and streaming services
– webinar and event platforms

These providers may place cookies on the user’s device in accordance with their respective privacy and cookie policies.

5. Consent

When you visit our website, you are given the opportunity to consent to the use of cookies beyond strictly necessary cookies.

You may change or withdraw your consent at any time through your cookie settings or browser settings.

6. Managing Cookies

Most browsers provide the option to block or delete cookies. Please note that certain website functions may be affected if cookies are blocked.

7. Contact

If you have questions regarding our use of cookies, please contact us:

Medhouse AB
info@medhouse.se