We are committed to protecting your personal data and being transparent about how we collect, use and safeguard your information.
This Privacy Policy explains how Medhouse processes personal data when you visit our website, engage with our services, or interact with us as a client, consultant, candidate or business partner.
PRIVACY POLICY
1. About this Policy
At Medhouse, we respect your privacy and are committed to processing personal data responsibly, securely, and transparently. Whether you interact with us as a client, consultant, candidate, partner, or visitor, we strive to ensure that your personal information is handled with care and in accordance with applicable data protection legislation.
This Privacy Policy describes how Medhouse processes personal data in accordance with:
– the EU General Data Protection Regulation (GDPR) 2016/679
– applicable Swedish data protection legislation
– other relevant regulations relating to digital communication and information security
This Policy applies in connection with:
– use of our website
– events, webinars, and educational initiatives
– newsletters and professional communications
– client and business relationships
– recruitment processes
– other activities related to our business operations
2. Data Controller
Medhouse is the data controller responsible for the processing of personal data under this Policy.
Contact details:
Medhouse AB
Liljestrands väg 10
171 65 Solna
Sweden
Email: hello@medhouse.com
Phone: +46 (0)8-411 12 20
3. What Personal Data We May Collect
We may collect and process the following types of personal data:
– Name
– Company and job title
– Email address
– Phone number
– Organisation information
– Registration and participation information related to events and webinars
– Feedback, survey responses, and other voluntarily submitted information
– Communication history
– Technical information and usage data from our website
4. Purpose of Processing
We process personal data in order to:
– provide and develop our services
– administer events, webinars, and professional activities
– manage client, consultant, candidate, and business relationships
– process recruitment applications and communicate with candidates through our recruitment platform (Teamtailor)
– respond to enquiries submitted through our contact forms or other communication channels
– send relevant information, invitations, newsletters, and follow-up communications where applicable
– improve user experience, website content, and digital services
– analyse website traffic and user behaviour using analytics tools
– maintain security and prevent misuse
– fulfil legal obligations
5. Legal Basis for Processing
Personal data is processed on the basis of one or more of the following legal grounds under Article 6 of the GDPR:
– Consent
– Performance of a contract
– Legitimate interest
– Legal obligation
Where processing is based on legitimate interest, an assessment is conducted to ensure that the rights and freedoms of the data subject do not override our legitimate interests.
6. Sharing of Personal Data
We never sell personal data to third parties.
Personal data may be shared with carefully selected suppliers and partners supporting our business operations, for example within:
– recruitment and applicant management platforms (e.g. Teamtailor)
– webinar and event platforms
– CRM and business systems
– analytics services (e.g. Google Analytics)
– tag management services (e.g. Google Tag Manager)
– marketing and advertising platforms (e.g. LinkedIn Insight Tag, where applicable)
– email and communication services
– website hosting and IT operations
All suppliers are required to process personal data in accordance with applicable data protection legislation and relevant data processing agreements.
7. International Transfers
In some cases, personal data may be processed outside the EU/EEA through the use of international service providers.
In such cases, Medhouse ensures that appropriate safeguards are implemented in accordance with Chapter V of the GDPR, for example through the European Commission’s Standard Contractual Clauses.
8. Retention of Personal Data
Personal data is retained only for as long as necessary for the purposes for which the data was collected or as required by applicable legal obligations.
Candidate information submitted through our recruitment platform is retained only for as long as necessary for the recruitment process or in accordance with the candidate’s consent and applicable legislation.
9. Information Security
Medhouse continuously works with technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or other unlawful processing.
10. Your Rights
You have the right to:
– request access to your personal data
– request correction of inaccurate information
– request deletion of personal data
– object to certain processing activities
– request restriction of processing
– withdraw consent
– request data portability
– lodge a complaint with the Swedish Authority for Privacy Protection (IMY)
11. Contact
If you have questions regarding our processing of personal data or this Policy, please contact us:
Medhouse AB
Liljestrands väg 10
171 65 Solna
Sweden
Email: hello@medhouse.com
Phone: +46 (0)8-411 12 20
COOKIE POLICY
1. About Cookies
Medhouse uses cookies and similar technologies on our website to improve functionality, analyse user behaviour, and enable relevant communication and content.
The use of cookies is carried out in accordance with:
– the Swedish Electronic Communications Act (2022:482)
– the EU General Data Protection Regulation (GDPR)
– applicable guidance from the Swedish Authority for Privacy Protection (IMY)
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are used to ensure that the website functions properly, improve user experience, and collect statistics and analytics data.
3. Types of Cookies We Use
Necessary Cookies
These cookies are required for the website to function properly and cannot be disabled.
Analytics Cookies
Used to understand how the website is used, for example which pages are visited and how users navigate through the website.
Functional Cookies
Enable enhanced functionality and personalisation.
Marketing Cookies
May be used to display relevant content and communication across digital channels and social media.
4. Third-Party Providers
We may use trusted third-party services to operate and improve our website, including:
– Google Analytics
– Google Tag Manager
– LinkedIn Insight Tag (where applicable)
– embedded video and streaming services
– webinar and event platforms
These providers may place cookies on your device in accordance with their own privacy and cookie policies.
5. Consent
When you visit our website, you are given the opportunity to consent to the use of cookies beyond strictly necessary cookies.
You may change or withdraw your consent at any time through your cookie settings or browser settings.
Your cookie preferences are managed through our cookie consent banner.
6. Managing Cookies
Most browsers provide the option to block or delete cookies. Please note that certain website functions may be affected if cookies are blocked.
7. Contact
If you have questions regarding our use of cookies, please contact us:
Medhouse AB
Liljestrands väg 10
171 65 Solna
Sweden
Email: hello@medhouse.com
Phone: +46 (0)8-411 12 20
